Best Western The Lagoon Hotel Manado, Manado
About the Hotel
Best Western The Lagoon Hotel is situated in the heart of Manado, within the Bahu Mall integrated area, which combines shopping, commercial, and entertainment options. The hotel is known for its strategic location that provides easy access to popular tourist attractions and activities such as scuba diving and trekking. With breathtaking views of the Celebes Sea and surrounding mountains, the hotel offers a blend of contemporary comfort and local charm. Its proximity to Sam Ratulangi International Airport, just 45 minutes away, makes it a convenient choice for travelers.
Location
Best Western The Lagoon Hotel is strategically located near the Boulevard area, a renowned street in Manado known for its vibrant local scene and dining options. The hotel is approximately 12.5 miles from Sam Ratulangi International Airport, making it easily accessible for travelers. The surrounding area offers numerous attractions, including natural wonders and cultural experiences, appealing to a wide range of visitors.
Rooms
The hotel features 185 spacious guest rooms and suites, each designed with a modern concept. Rooms offer a range of stunning views, including city, mountain, and sea vistas. All accommodations are equipped with amenities such as complimentary Wi-Fi, flat-screen TVs, and 24-hour room service. The Deluxe Sea View rooms provide guests with direct views of the sea, enhancing the overall experience of their stay.
Eat & Drink
Lagoon Resto and Bar, located on the second floor, serves a variety of dishes, including buffet breakfasts and a la carte options for lunch and dinner. Guests can enjoy local flavors and international cuisines while taking in scenic views of the area. The restaurant also offers a special mocktail, Kawah Lokon, and features a relaxing atmosphere for guests to unwind.
Leisure & Business
The hotel is equipped with six modern multifunction meeting rooms that can accommodate various business needs. These spaces are designed with flexibility in mind and can host events ranging from conferences to banquets. Additional amenities include an infinity pool, Tongkaina Gym, and an Executive Lounge offering a variety of beverages, providing guests with options for both work and relaxation.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Paid parking
- Off-site parking lot
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Elevator
- Smoke detectors
- Fire extinguishers
- Key card access
- Key access
Guest Parking
- Electric kettle
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Dinner
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Beach access
- BBQ facilities
- Massage
- Pool with view
- Shallow end
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Mini-bar
- Sitting area
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- AM/FM alarm clock
Location
Reviews and Ratings
My stay at the hotel was perfect for my business trip needs. The rooms were spacious, although a bit lacking in cleanliness. The service was helpful, but the staff seemed preoccupied on their phones sometimes. The location was convenient for shopping and had a beautiful view. The dining experience was average, with breakfast not being replenished promptly. Overall, it was a good stay but with room for improvement.
My stay at the hotel was quite good overall. The location is strategic for shopping and dining options, and the view is beautiful. However, the room wasn't ready until late in the afternoon and seemed hastily cleaned. The service, especially during breakfast, could be more attentive as staff seemed more focused on their phones than guests.
My stay at the hotel was a mix of positives and negatives. The location was convenient for shopping malls and some food options, offering a strategic view. However, the service was lacking as the staff seemed more focused on their phones than attending to guests. The dining experience was friendly with nice Asian varieties, but the breakfast could be improved. The hotel facilities were decent but not exceptional.
My stay at the hotel was overall pleasant. The rooms were spacious but not too clean, and they were supposed to be ready at 2 pm. The location is strategic with a beautiful view, great for shopping malls and some food options. The service was very nice, with helpful taxi bookings, though they sometimes forgot to clean my room. The dining experience was a bit of a letdown, taking too long and with very limited food variety.
The hotel's location is great, perfect for shopping and dining, with a beautiful view. The room experience had some drawbacks, with a delayed check-in and lack of privacy. The service was lacking, with staff more focused on their phones than guests. Dining options were below expectations. Overall, the hotel's location is its key highlight with some room for improvement in service and rooms.
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